Responsibilities
- Define and execute a long-term vision for quality engineering, aligning it with engineering and product roadmaps
- Build, lead, and mentor a high-performing team of quality engineers, fostering a culture of ownership, curiosity, and technical rigor
- Champion Agile testing practices including shift-left strategies, iterative delivery, and continuous feedback
- Drive adoption and continuous enhancement of test automation frameworks, CI/CD test integration, and performance testing tools
- Establish and track metrics and KPIs to guide decisions, surface risks early, and continuously improve quality outcomes
- Partner closely with cross-functional leaders to embed quality into the entire SDLC—from requirements through release
- Lead initiatives to improve test data management, test environments, and test coverage across platforms and services
- Own and evolve QA strategy for legacy modernization efforts and new cloud-native services
- Create clear documentation of QA standards, processes, and tool usage for internal alignment and onboarding
- Stay current with emerging testing tools and trends, bringing innovative ideas to the organization
Requirements
- 10+ years of experience leading QA or quality engineering teams, including at least 3 years at the Sr. Manager or Director level
- Proven experience scaling test automation, driving engineering-wide quality improvements, and modernizing legacy QA practices
- Deep understanding of Agile development principles and the role of QA in high-performing, cross-functional teams
- Expertise with industry-standard automation tools and test frameworks (e.g., Selenium, Cypress, Playwright, Postman, JUnit/TestNG)
- Strong proficiency in test strategy development for APIs, UIs, and performance/load testing
- Demonstrated success in driving quality accountability across engineering teams
- Excellent communication skills with the ability to influence senior stakeholders and coach engineers across levels
- Data-driven mindset with experience setting, tracking, and reporting meaningful quality KPIs
Preferred Qualifications
- Experience leading quality functions in regulated or security-sensitive industries (e.g., FinTech, healthcare, payments)
- Experience integrating quality checks into CI/CD pipelines (e.g., GitLab CI/CD, Jenkins, Azure DevOps)
- Familiarity with cloud-based architectures and testing in distributed environments (e.g., AWS, Azure)
- Prior involvement in Agile transformations or scaling Agile QA practices in fast-growing organizations
- Strong technical writing skills for test plans, documentation, and onboarding resources
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources
Note:
Disclaimer:
Compensation: Base salary range of $170,000 to $190,000 + Bonus potential
The base salary range represents the anticipated low and high end of the SphereCommerce salary range for this position. Actual salaries will vary and be based on various factors, such as candidate’s qualifications, skills, competencies, and proficiencies for the role. The base salary is one component of SphereCommerce’s total compensation package for employees. Other rewards and benefits include, health and dental insurance, STD/LTD, and accident and life insurance to name just a few!