About Reputation
Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.
Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an , a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially , reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike.
Why Work at Reputation?
- Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide.
- We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022.
- Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata.
- The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations.
- Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
- Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
- Our Mission: Help businessesalways knowwhat their customers are saying about them andalways acton that feedback.
Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide.
We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022.
Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata.
The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations.
Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
Our Mission: Help businessesalways knowwhat their customers are saying about them andalways acton that feedback.
Job Summary :
A Software Development Engineer in Test position is a role model for excellence in quality assurance and quality control of software solutions. Is part of a self-organized agile team and interacts with team members on release deliverables. Is responsible for setting up Production & QA environments with minimal support. Is hands-on and capable of writing and maintaining the test automation scripts along with developing and maintaining the test automation frameworks. Participates in reviews of automated and manual tests and has the drive to enhance automation coverage thereby minimizing manual testing. Provides inputs in defect triage meetings and assists team members in troubleshooting the root cause of complex customer issues. Assists team members in supporting customer andimplementation-relatedissues.
Responsibilities:
- Contribute to System test methodologies, test plans and highly effective test automation by creating and executing automated system tests to replicate real-world scenarios.
- Create and setup test scenarios and test data as needed.
- Write code to simulate tests and to build various testing tools, by working alongside other engineers and championing code quality principles; Deliverables will include code builds and documented test results.
- Participate in tool analysis, create proof of concept models, and make recommendations to support the tools selection process.
- Participate in reviews (walkthroughs) of technical specifications and program code with other members of the engineering team, communicating design, requirements, feature set, functionality and limitations of systems/applications to the team.
- Proactively involved with product managers right from inception through functional validation to launch, while always looking for potential quality issues/bugs and offering triaging and root cause analysis capabilities to the engineers.
- Provides cross-training and education to test personnel as required.
- Assists in the collection of test metrics, understands the trends, and suggests appropriate corrective actions.
- Identifies and reports software defects in an appropriate manner and follows the defined defect lifecycle.
- Follows standard development processes and procedures.
- Work with various teams to promote QA processes, practices and standardization.
- Provides training, guidance, and feedback to testing team members.
- Proactively notifies of impediments to commitments.
- Additional duties as assigned.
Contribute to System test methodologies, test plans and highly effective test automation by creating and executing automated system tests to replicate real-world scenarios.
Create and setup test scenarios and test data as needed.
Write code to simulate tests and to build various testing tools, by working alongside other engineers and championing code quality principles; Deliverables will include code builds and documented test results.
Participate in tool analysis, create proof of concept models, and make recommendations to support the tools selection process.
Participate in reviews (walkthroughs) of technical specifications and program code with other members of the engineering team, communicating design, requirements, feature set, functionality and limitations of systems/applications to the team.
Proactively involved with product managers right from inception through functional validation to launch, while always looking for potential quality issues/bugs and offering triaging and root cause analysis capabilities to the engineers.
Provides cross-training and education to test personnel as required.
Assists in the collection of test metrics, understands the trends, and suggests appropriate corrective actions.
Identifies and reports software defects in an appropriate manner and follows the defined defect lifecycle.
Follows standard development processes and procedures.
Work with various teams to promote QA processes, practices and standardization.
Provides training, guidance, and feedback to testing team members.
Proactively notifies of impediments to commitments.
Additional duties as assigned.
- 5-10 Yearsof experience asAutomation Engineerdealing withAutomation Testing, Manual Testingandperformance optimization of enterprise grade applications
- Experience withJavaScript,TypeScript,UI Automation and API Automation is must
- Experience withBDD (Behavior Driven Development)
- Proficient with one or more of the following languages:Java or Python
- Strong experience working withtesting frameworksandtoolslikeWebDriverIO, Protractor, Playwright, Selenium, Appium, etc..
- Hands-on experience inWebDriverIO,Protractor, Mocha, Chai, Jest, Puppeteer, orCypressis preferred
- Hands-on working experience withDockeris a plus
- Working knowledge ofPostman
- Hands-on experience withRestAsured or SuperTest
- Experience withShell Scriptingis preferred
- Experience in testingAPIs, complex backend distributed/cloud enabled applications
- Experience withNoSQL DB, preferablyMongoDB(or)SQL DB
- Hands-on experience inGCP/AWS/Azure technologies, preferably inGCP.
- Understanding onmicro-servicesis preferred
- Integrate test automation withContinuous Integration and Deployment (CI/CD) pipelinesin collaboration withDevOps
- Knowledge onMessage Brokers, preferablyRabbitMQandGoogle Pub/Sub
- Understanding ofTesting Techniques(e.g. Performance, Unit, Integration, etc..), their strengths and weakness, and ability to use them to best effect
- Should have goodtroubleshooting and root cause analysisfor issues
- Understanding and ability toDevelop tests, Run tests, Find defects, and Log defectseffectively
- Experience testing with containers, cloud, virtualization, and configuration management.
- Collaboratewith otherdevelopersacross multiple departments
- Utilize repositories and tracking systems such asGit,Confluence, andJIRAfor documentation, test scripts, test results, configuration, and supporting data
- Willingness to own a Project/Module and drive the QA Efforts for it
- Proficient with Software Development Lifecycle (SDLC) methodologies likeAgile,QAmethodologies,Defect Management System, andDocumentation.
- Understanding ofFunctional Test methods/Test automation(SDET skills) and different phases of testing:System Integration, System Testing & User Acceptance Testing
of experience as dealing with and
Experience with , ,
Experience with
Proficient with one or more of the following languages:
Strong experience working with and like , Protractor, Playwright, Selenium, Appium, etc..
Hands-on experience in , , or is preferred
Hands-on working experience with is a plus
Working knowledge of
Hands-on experience with
Experience with is preferred
Experience in testing , complex backend distributed/cloud enabled applications
Experience with , preferably (or)
Hands-on experience in , preferably in .
Understanding on is preferred
Integrate test automation with in collaboration with
Knowledge on , preferably and
Understanding of (e.g. Performance, Unit, Integration, etc..), their strengths and weakness, and ability to use them to best effect
Should have good for issues
Understanding and ability to effectively
Experience testing with containers, cloud, virtualization, and configuration management.
with other across multiple departments
Utilize repositories and tracking systems such as , , and for documentation, test scripts, test results, configuration, and supporting data
Willingness to own a Project/Module and drive the QA Efforts for it
Proficient with Software Development Lifecycle ( ) methodologies like
methodologies, , and .
Understanding of ( ) and different phases of testing:
When you join Reputation, you can expect:
- Flexible working arrangements.
- Career growth with paid training tuition opportunities.
- Active Employee Resource Groups (ERGs) to engage with.
- An equitable work environment.
- We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
- At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.
Flexible working arrangements.
Career growth with paid training tuition opportunities.
Active Employee Resource Groups (ERGs) to engage with.
An equitable work environment.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.
Additionally, we offer a variety of benefits and perks, such as:
- Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws
- Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy
- Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA)
- Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA)
- OPD: of 7500 per annum per employee
Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws
Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy
Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA)
Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA)
OPD: of 7500 per annum per employee
Leaves
- 10 Company observed holidays a year (Refer to the Holiday Calendar for the Year)
- 12 Casual/Sick leaves (Pro-rata calculated)
- 2 Earned Leaves per Month (Pro-rata calculated)
- 4 Employee Recharge days (aka company holiday/office closed)
- Maternity & Paternity (6 months)
- Bereavement Leave (10 Days)
10 Company observed holidays a year (Refer to the Holiday Calendar for the Year)
12 Casual/Sick leaves (Pro-rata calculated)
2 Earned Leaves per Month (Pro-rata calculated)
4 Employee Recharge days (aka company holiday/office closed)
Maternity & Paternity (6 months)
Bereavement Leave (10 Days)
Car Lease:Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice .
Applicants only - No 3rd party agency candidates.