Senior QA Engineer @ NICE

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

**** So, what’s the role all about?

Global Financial Compliance regulations require that all communications of employees involved with financial transactions are recorded and our NICE Trading Recorder, which is capable of large-scale recording of voice audio (VoIP) and video, enables our customers to be compliant with those regulations.

Our ambition is to totally rebuild our Trading Recorder. You can help us make our solution consume less resources, run in different environments (cloud and datacentres) , be fault tolerant, distributed and secure and integrate with on-prem telephony systems but also cloud-based communication products like Microsoft Teams.

**** How will you make an impact?

Be part of a cross functional Scrum team that develops and supports specific components of our end product. You will be working hand in hand with the other R&D people
Be involved in new feature development; provide input to POs and developers on the correct behavior of the system
Own the quality of your product, taking full responsibility of all functional – but also non-functional – aspects, like performance, stability, security, and maintainability
Extend test coverage with automated scenarios and find new and innovative ways to automate new feature

Have you got what it takes?

A bachelor or master’s degree in Computer Science or equivalent
A minimum of 3+ years in a software QA position and a fundamental understanding of Quality Assurance processes
Hand-on experience with the design and execution of test plans and test cases for complex server applications
An inherent interest in software development and an internal drive to guard the quality of our releases
Good / practical English communication skills, both written and spoken, and the ability for direct and forward communication
A social attitude and good spirits

You will have an advantage if you also have:

Bonus points for being ISTQB or ISEB or TMap certified
Experience with agile software development principles
You know how to do stress, performance, load and stability testing
Knowledge is power: issue reporting and collaboration tools are 2nd nature to you (Atlassian Jira, Atlassian Confluence, X-Ray)
You know how to deal with continuous integration and continuous delivery tools (Bamboo, Jenkins, GitLab, TeamCity)
You have experience testing Cloud-based solutions
All our systems are virtual, so you know how to administer test environments / Windows administration and work on the command line / shell
We implement a solution using microservices, so using Postman and the like is also a plus
Experience with the use of Wireshark, experience grooming log files/event lists, etc.
The less we do manually, the better: You have experience in test automation on both back-end and front-end, preferably using C#, is also a plus

What’s in it for you?

Learn more about the Benefits at NICE

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

#LI-Hybrid

**** About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.

Requisition ID: 5777 Reporting into: Manager, QA Engineering

Role Type:

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is HIRING A

Senior QA Engineer