Test Engineering Support Lead

As a Lead on the Test Engineering Support team, you will be responsible for the Tier 2/Tier 3 support functions and cover all engineering verticals under Technology Operations and Product Strategy (TOP) Engineering. In your role, you will support the Engineering organization and Test Engineering, helping to grow new skills in the team. This is a cross functional role where you will need to work with PRE (production reliability engineering), XFN (cross functional team), NOC (Network Operations) and engineering. Additionally, you will partner with the RunOps Technical Program Manager to establish new processes for existing and new engineering support verticals (ERP etc) and lead a mid-size team of highly skilled engineers in debugging, triaging, and providing actionable information to engineering owners.