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QA Manager/Lead
We are seeking a hands-on QA Manager/Lead who will operate as a player-coach, leading and mentoring a small team of 2–4 QA Engineers while actively contributing to testing efforts. This role is critical in driving our Quality Vision, ensuring that automated testing becomes a cornerstone of our development lifecycle and that every release meets the highest standards of reliability and user experience.
Your Responsibilities:
Leadership & Coaching
- Lead, mentor, and develop a high-performing QA team (2–5 engineers).
Lead, mentor, and develop a high-performing QA team (2–5 engineers).
- Foster a culture of quality, accountability, and continuous improvement.
Foster a culture of quality, accountability, and continuous improvement.
- Act as a hands-on contributor while guiding team members on best practices.Quality Strategy & Execution
- Partner closely with the VP of Technology to achieve the Quality Vision by ensuring that full automated testing is baked into the development process. This includes ever increasing unit test coverage, validating interface contracts via integration tests, comprehensive UI tests, and validating core workflows with critical path end-to-end tests.
- Define and enforce QA standards, processes, and tools for automation and manual testing.
Quality Strategy & Execution
Partner closely with the VP of Technology to achieve the Quality Vision by ensuring that full automated testing is baked into the development process. This includes ever increasing unit test coverage, validating interface contracts via integration tests, comprehensive UI tests, and validating core workflows with critical path end-to-end tests.
Define and enforce QA standards, processes, and tools for automation and manual testing.
- Drive adoption of AI driven testing strategiesCross-Functional Collaboration
- Work with Product Management and Engineering teams to integrate QA early in the development cycle.
- Evolve our Testing strategy to ensure QA and Product UAT can occur prior to every release.
Cross-Functional Collaboration
Work with Product Management and Engineering teams to integrate QA early in the development cycle.
Evolve our Testing strategy to ensure QA and Product UAT can occur prior to every release.
- Advocate for quality in sprint planning, design reviews, and release readiness.Automation & Tools
- Drive adoption of modern test automation frameworks and CI/CD integration.
- Identify gaps in test coverage and implement solutions to close them.
Automation & Tools
Drive adoption of modern test automation frameworks and CI/CD integration.
Identify gaps in test coverage and implement solutions to close them.
- Monitor and report on quality metrics, ensuring transparency and accountability.
Monitor and report on quality metrics, ensuring transparency and accountability.
What you’ll bring to the team:
- Proven experience as a QA Lead or Manager in an agile software development environment.
Proven experience as a QA Lead or Manager in an agile software development environment.
- Strong hands-on experience with automated testing tools and frameworks (e.g., Selenium, Cypress, Playwright, JUnit, etc.).
Strong hands-on experience with automated testing tools and frameworks (e.g., Selenium, Cypress, Playwright, JUnit, etc.).
- Expertise in test strategy, planning, and execution across unit, integration, UI, and end-to-end testing.
Expertise in test strategy, planning, and execution across unit, integration, UI, and end-to-end testing.
- Familiarity with CI/CD pipelines and DevOps practices.
Familiarity with CI/CD pipelines and DevOps practices.
- Excellent leadership, communication, and collaboration skills.
Excellent leadership, communication, and collaboration skills.
- Ability to balance strategic vision with tactical execution.
Ability to balance strategic vision with tactical execution.
Preferred Skills:
- Experience with AI-driven testing or intelligent automation.
Experience with AI-driven testing or intelligent automation.
- Knowledge of cloud platforms and microservices architecture.
Knowledge of cloud platforms and microservices architecture.
- Strong analytical and problem-solving abilities.
Strong analytical and problem-solving abilities.
- 5+ years of experience in Quality Assurance / Development
5+ years of experience in Quality Assurance / Development
- 2+ years of experience in a leadership capacity (Lead or Manager)
2+ years of experience in a leadership capacity (Lead or Manager)
Work Location:
Compensation:
Our Values:
- Customer inspired.
Customer inspired.
- Solutions-first.
Solutions-first.
- One team.
One team.
- Impactful experts.
We look forward to hearing from you!
FSI is an Equal Opportunity Employer:
We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life are key to our success as a company.