Citizens is HIRING A

Principal QA Engineer

šŸ“ United States 🌐 On-Site ā° Full Time
POSTED June 11, 2026

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Principal QA Engineer

Johnston, Rhode Island

Citizens Financial Group, Inc. (CFG) seeks a Principal QA Engineer for its Johnston, Rhode Island location.

Duties: Monitoring all stages of the solutions-development process; identifying and resolving defects to meet quality standards; communicating quality standards to relevant parties. Designing, conducting and executing tests prior to launch/implementation to ensure solutions run smoothly and meets requirement while being cost effective; identifying test-populations. Collaborating with software, network, systems and infrastructure engineers to establish an automated pipeline for solutions development; developing processes and protocols that ensure quality during all stages of development. Communicating and collaborating with consumers and other engineering teams to implement continuous feedback; researching technologies and methodologies as applicable to solutions design. Consulting with software engineering teams to identify opportunities to shorten test cycles and lower testing costs. Continuously driving toward test-driven development. Analyzing and document test results; when appropriate, providing recommendations and solutions.

Requirements: Bachelor’s degree in Computer Science, Engineering (any) or a related field, followed by seven (7) years of progressive experience in the role or in a related position. Full term of experience must include: Utilizing Calypso for risk reports, trade processing, payment messages processing, and validation of accounting reports; Conducting end-to-end testing on milestone projects, including UMR, CFTC reporting, UPI implementation, and Swap Dealer; Validating dispute management processes in Acadia; Validating Collateral Confirms; Validation of market data, including curves, quotes, and pricing reports; QA Automation using JAVA programming language with Selenium web driver for automating Web Applications and Rest APIs; Utilizing automation tools, including SOAP UI, to achieve effective and efficient test coverage for webservices; Utilizing POSTMAN to perform manual end points validation; Test planning and project estimation, including testing application design to delivery; Utilizing Gitlab, Docker, and AWS EC2 instances for CI/CD to reduce turn-around time for regression cycles; Configuring multiple EC2 instances for automation and performance testing; Configuring Cloud AWS on AWS EC2 to balance server load by leveraging application load balancers; Using Appium and Ranorex tools to simulate and validate behaviors and functionalities on different mobile devices as part of mobile automation testing; Utilizing test management tools, including JIRA, XRAY, ALM, TFS to generate project status reports, and to maintain various artifacts, including requirements, test case, execution details, and defect information; Confirming data integrity using AS400 and My SQL in three tier architectures; Performing backend testing as part of data seeding and validations; and Setting up agents in Azure Devops and configuring Pipelines to seamlessly streamline code validations and promotions.

May telecommute from any U.S. location.

Direct applicants only.

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