Job Title: Assistant QA Manager
About the Role:
We are seeking a dedicated and experienced Assistant QA Manager to support our Engineering team. The ideal candidate will have a strong background in software quality assurance, with proven experience in assisting with QA team management and driving automation initiatives. The Assistant QA Manager will help lead a team of 4-5 QA engineers and ensure the highest quality standards for our SaaS products.
Key Responsibilities:
- Support the QA Manager in leading, mentoring, and managing a team of 4-5 QA engineers.
- Assist in defining and implementing robust QA processes, test strategies, and automation frameworks.
- Collaborate with engineering, product management, and customer support teams to ensure seamless product delivery and high-quality releases.
- Assist in overseeing the creation and execution of comprehensive test plans, test cases, and test scripts.
- Contribute to test automation efforts to improve test coverage and efficiency.
- Monitor and track quality assurance metrics, such as defect densities and open defect counts.
- Provide regular feedback and career development guidance to team members.
- Participate in sprint planning, daily stand-ups, and retrospectives in an Agile environment.
- Identify and help mitigate risks related to software quality, ensuring best practices are followed across the engineering team.
Required Skills & Qualifications:
- Hands on experience in Katalon Studio is a must
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 4+ years of experience in software quality assurance, including 1+ years in a leadership or assistant managerial role.
- Experience working with SaaS products, understanding the unique challenges and requirements of SaaS environments.
- Strong knowledge of manual and automated testing methodologies.
- Proficiency in automation tools (e.g., Selenium, Cypress, Appium) and scripting languages (Python, Java, JavaScript, or Ruby).
- Experience with CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI) and cloud environments (AWS, Azure, GCP).
- Familiarity with test management tools (e.g., TestRail, Zephyr) and bug tracking systems (e.g., Jira, Bugzilla).
- Solid understanding of Agile/Scrum methodologies.
- Strong problem-solving, analytical, and decision-making skills.
- Excellent communication skills, with the ability to convey technical issues effectively.