Cloud Engineer – Automation Infrastructure

BJAK’s automation systems support end-to-end insurance journeys across quote generation, policy issuance, claims, renewals, payments and insurer integrations. These systems are business-critical, where infrastructure reliability directly impacts customer experience and operational performance.

We're looking for a Cloud Engineer based in China to design, build and maintain the cloud infrastructure that powers BJAK’s AI automation platform, ensuring scalability, security and reliability across all environments.

This is a fully remote position where you'll collaborate closely with our Malaysia-based engineering, product and operations teams to operate and scale production-grade systems.

The Mission

Build and maintain a scalable, secure and reliable cloud infrastructure that powers BJAK’s automation systems, enabling fast delivery of features while ensuring stable and efficient production operations.

What You’ll Own

• Design, build and maintain cloud infrastructure supporting BJAK’s automation platform.

• Manage cloud environments across development, staging and production.

• Build and improve infrastructure-as-code for scalable and repeatable deployments.

• Design and optimize CI/CD pipelines for safe, fast and consistent releases.

• Improve system observability through monitoring, logging and alerting solutions.

• Ensure infrastructure security, including access control, secrets management and network configuration.

• Support high-availability systems for business-critical insurance workflows across regions.

• Work closely with engineers to improve deployment architecture and reduce operational risk.

• Automate infrastructure provisioning, scaling and operational tasks.

• Continuously improve system reliability, performance and cost efficiency.

What We're Looking For

• Experience in cloud engineering, DevOps, SRE or platform engineering roles.

• Strong knowledge of cloud platforms such as AWS, GCP or Azure.

• Experience with infrastructure-as-code tools (Terraform, Ansible, CloudFormation or similar).

• Understanding of CI/CD pipelines and deployment automation.

• Experience with containerization technologies such as Docker and Kubernetes.

• Strong understanding of networking, security and cloud architecture fundamentals.

• Ability to troubleshoot production infrastructure issues in a structured and calm manner.

• Experience supporting production systems with high availability requirements.

• Strong ownership mindset with attention to reliability and operational excellence.

• Practical judgment on scalability, security, performance and cost trade-offs.

Bonus Points

• Experience building cloud-native infrastructure for high-traffic systems.

• Experience with observability tools (Prometheus, Grafana, ELK, Datadog, etc.).

• Experience with multi-region or distributed cloud architectures.

• Experience with zero-downtime deployments, blue-green or canary strategies.

• Experience with security best practices in cloud environments.

• Experience in fintech, insurance or other regulated industries.

• Familiarity with service mesh or advanced networking in cloud environments.

• Contributions to infrastructure automation or platform engineering projects.

• Experience optimizing cloud cost and performance at scale.

The Kind of Builder We Want

• Thinks in systems, infrastructure and long-term scalability.

• Hands-on engineer who is comfortable deep in cloud and production environments.

• Calm and structured during incidents and infrastructure failures.

• Strong focus on reliability, security and operational discipline.

• Proactive in preventing issues rather than reacting to them.

• Careful and deliberate when making production changes.

• Builds infrastructure that enables engineers to ship safely and efficiently.

This Role Is Not For

• Engineers who only react to infrastructure issues instead of preventing them.

• People who are careless with production environments or access control.

• Candidates who ignore monitoring, alerting or operational discipline.

• Individuals who make risky infrastructure changes without proper analysis.

• Engineers who cannot stay calm during incidents or outages.

Success in This Role

You'll be successful if you can:

• Build stable, scalable and secure cloud infrastructure for production systems.

• Improve deployment speed, safety and consistency across environments.

• Reduce infrastructure-related incidents and operational risk.

• Strengthen observability, monitoring and system visibility.

• Enable engineering teams to deploy and operate systems with confidence.

Why Join BJAK

• Build Core Cloud Infrastructure – Power AI-driven insurance automation systems at scale.

• High-Impact Engineering – Solve real-world infrastructure and scalability challenges.

• Global Engineering Team – Work with experienced engineers across multiple countries.

• Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams.

• International Exposure – Build systems used across Southeast Asia markets.

• Learning & Development Budget – Support continuous technical growth and certifications.

• High Ownership Environment – Strong autonomy over infrastructure design and decisions.

• Modern Engineering Culture – Focus on reliability, scalability and operational excellence.

• Competitive Compensation – Attractive salary package based on experience and impact.

Interview Process

We assess cloud engineering depth, infrastructure design thinking and production problem-solving ability. The process usually includes application review, two interviews and a technical scenario or systems discussion.