The QA Supervisor is responsible for continuously improving the quality of the companyâs product line by preventing, quickly detecting, and validating product and process defects, to deliver market and customer driven business results. You will evaluate the test results, prepare change requests and generate measures to assess the product quality. In this role you will work with an integrated team of developers, product managers, product owners, and system analysts for test planning, test Automation and execution, and product validation. As part of the supervisor role, you will be responsible for mentoring and being an escalation point for quality assurance on your assigned scrum teams, approving PTO requests, assisting with interviews and onboarding of new associates, and collecting data for the team. You will also be the main point of contact for your team during releases and making sure that tickets for your group are in the right status.
To be qualified for this position, you:
- Must have working knowledge of test management and manual/automated testing tools for regression, cross browser and functional testing
- Must have experience in an Agile/Scrum environment; we operate in 2-week sprints
- Must be able to work cross-functionally to identify gaps or missing elements across the test cycle, collaborate with User Experience and Customer Support to incorporate customer feedback into testing approaches, and provide insights on best practices to ensure that deadlines are executed
- Must have knowledge of underlying technologies supporting the applications under test i.e. REST APIâs, HTML, CSS, JavaScript, Java, SQL, SFTP, microservices, and cloud architecture
- Must have working knowledge/experience with:Agile work planning tools (JIRA or similar)Source-control change management software (GIT or similar)Test management software (TestRail or similar)Continuous integration tools (Jenkins or similar)Application performance management (NewRelic, Splunk, or similar)
- Agile work planning tools (JIRA or similar)
- Source-control change management software (GIT or similar)
- Test management software (TestRail or similar)
- Continuous integration tools (Jenkins or similar)
- Application performance management (NewRelic, Splunk, or similar)
You will be:
- Supervising QAâs & QEâs across five Scrum teams where the team will be developing test plans, test scenarios and test cases based on the business, user, andfunctional/nonfunctionalrequirements
- Responsible for mentoring and being an escalation point for quality assurance on your assigned scrum teams
- Approving PTO requests, conducting interviews and onboarding new associates
- Be the main point of contact for your team during releases and making sure that tickets for your group are in the right status
- Evaluating test cases, test results, and overall team time management to ensure releases are successful
- Working with an integrated team of developers, product owners, and engineering managers for test planning, test automation and execution and product validation
- Validating and documenting the completion of testing and development processes to ensure compliance standards are met
- Providing monthly reports on automation testing versus manual testing across the team
What skills you need in order to be considered:
- 4+ years of experience in business/systems testing
- Ability to showcase an understanding of general testing techniques such as functional, integration performance and regression testing
- Working knowledge of test management and automated testing tools
- SQL experience for creating, updating and deleting data for the creation of test data
- Healthcare industry experience is a plus
- Experience with Cucumber is a plus
- Experience with Selenium WebDriver is a plus
- Previous experience as a QA Supervisor is a plus
Why you want to work on this team:
- This group is in transition from manual to automation and is willing to give on the job training to our quality assurance analysts with the automation stack we utilize
- This group provides you the opportunity to move within the organization and touch various business critical products
- This group will allow you to play a hands-on role in managing a team while providing you with the tools and management needed to succeed
Why work at Availity:
- Availity is a certified âGreat Place to Workâ, a âBest Workplaces for Technology Companiesâ, a âBest Workplaces for Womenâ and a âBest Workplaces for Millennialsâ!
- Culture is important to us and there are many ways for you to make your mark here!
- We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. âAvaiLadiesâ, âBeyond Blackâ, âHOLAâ, âAvaility Prideâ, âVetAvailityâ a Young Professionals Group and âShe Can Code ITâ a group for women in tech are some of the groups you can get involved in.
- Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
- We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
- We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
- Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
- Interested in furthering your education? We offer education reimbursement!
- Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
- Want to work for an organization that gives back to the community? Youâre at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.
Interview process:
- Recruiter resume review
- Manager resume review
- Manager video interview
- VP video interview
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