Staff Engineer, Test Engineering (Server / Storage QA )

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Job Description

• Job Description Summary:Your primary responsibility will be on Enterprise product validation for Western Digital SAS/NVMe/NVMe-oF storage enclosures/servers, Interact with engineers within the team and across other teams in the company and coordinate testing activities.To be able to deliver a quality product by performing all the necessary QA job functions.Debug firmware and hardware issues with SSD/HDD, storage products through the use of systematic tests to develop, apply, and maintain quality standards for company products.Produce deliverables by developing, modifying, and executing firmware test plans.Consult with development engineers in resolution of problems.Troubleshoot/isolate issues to root cause, down to the right component in the test ecosystem.

• Your primary responsibility will be on Enterprise product validation for Western Digital SAS/NVMe/NVMe-oF storage enclosures/servers, Interact with engineers within the team and across other teams in the company and coordinate testing activities.

• To be able to deliver a quality product by performing all the necessary QA job functions.

• Debug firmware and hardware issues with SSD/HDD, storage products through the use of systematic tests to develop, apply, and maintain quality standards for company products.

• Produce deliverables by developing, modifying, and executing firmware test plans.

• Consult with development engineers in resolution of problems.

• Troubleshoot/isolate issues to root cause, down to the right component in the test ecosystem.

• Job Description:8+ years’ experience of Server / Storage QA automation & testing with SSDs, firmware and storage subsystemsExcellent knowledge of Storage Servers, Storage Arrays – JBOD, JBOFs, NAS, SANIn-depth working knowledge of SAS, SCSI, PCIe protocolsWorking knowledge on SSD and debugging skills is a plus.Understand Hardware and Software interactionWorking knowledge on SAS/PCIe analyzers is a plusInstall and configure various hardware and software componentsPerform bug verification and drive issues to resolutionWhite box testing knowledge is a plusSolid working knowledge of operating systems: Windows / Linux including trouble shooting issues/problems with those systemsAssist in customer escalationsUnderstand Software development Life CycleExcellent communication (written and verbal) and interpersonal skillsAbility to achieve results in a fast moving, dynamic environmentAbility to multi-task and meet deadlinesSelf-motivated and Self-driven

• 8+ years’ experience of Server / Storage QA automation & testing with SSDs, firmware and storage subsystems

• Excellent knowledge of Storage Servers, Storage Arrays – JBOD, JBOFs, NAS, SAN

• In-depth working knowledge of SAS, SCSI, PCIe protocols

• Working knowledge on SSD and debugging skills is a plus.

• Understand Hardware and Software interaction

• Working knowledge on SAS/PCIe analyzers is a plus

• Install and configure various hardware and software components

• Perform bug verification and drive issues to resolution

• White box testing knowledge is a plus

• Solid working knowledge of operating systems: Windows / Linux including trouble shooting issues/problems with those systems

• Assist in customer escalations

• Understand Software development Life Cycle

• Excellent communication (written and verbal) and interpersonal skills

• Ability to achieve results in a fast moving, dynamic environment

• Ability to multi-task and meet deadlines

• Self-motivated and Self-driven

Qualifications

• B.E / B.Tech /M.E/M.Tech - E.C.E/CSE/IT
• 8+ years of industry experience in the field of storage/networking/server domain with strong fundamentals.

Additional Information

• Participate in key product development and technical teams
• Excellent knowledge in Software development lifecycle and engineering processes
• Capable of working as part of a global development team spanning across geos.
• Good stake holder management and interact with program managers, sales, quality and cross geo teams.
• Be an Agile team member with TTM as a goal with high quality deliveries.
• Contribute to team goals, schedules.

All your information will be kept confidential according to EEO guidelines.