🚀 Why Join Us
fully remote
About User Interviews
At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research.
That’s why we exist. We help teams set up those conversations, that research, allowing them to discover and embrace user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.
About the Role
As part of our Strategy & Operations (S&O) team, you will be the cornerstone of task quality for AI training initiatives. You will support the development and oversight of a key program providing QA services to high-value clients, many working on cutting-edge AI models and applications. Your mission includes defining what makes a “good” written task, ensuring consistent application across a network of distributed task writers, and using technical QA to validate execution. The ideal candidate has a bias towards action and thrives in environments where they can partner with both internal stakeholders and external clients to deliver exceptional results.
What You'll Do
Basic Qualifications
Candidates must have a United States address and be authorized to work without any Visa sponsorship
Preferred Qualifications
Benefits
We embrace what makes you, you!