Software QA Engineer

Job Summary**
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You will play a crucial role in ensuring the quality and reliability of our software products. You will work closely with Engineering and Product teams to define the scope of testing for each release/sprint, execute various testing methodologies, and contribute to our continuous improvement processes.

Responsibilities

Define Testing Scope

• Collaborate with cross-functional teams to establish testing requirements for each release/sprint.

• Review requirements and acceptance criteria to ensure testability and completeness.

• Create and maintain Requirement Traceability Matrices (RTM) to ensure complete test coverage and traceability between requirements, test cases, and defects.

Test Execution

• Utilize existing tools and techniques to execute test cases, as well as build and script new testing and validation cases.

• Develop, execute, and maintain manual and automated test cases.

• Perform test data preparation and validation activities.

Software QA Activities

Perform a variety of testing types, including but not limited to:

• Functional Testing

• System Testing

• Regression Testing

• Smoke Testing

• Sanity Testing

• Accessibility Testing

• Cross-Browser and Cross-Platform Testing

• API Testing

• Database Testing

• Automated Testing

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Automated Testing

• Execute automated tests and analyze test results, providing insights and recommendations for improvement.

• Develop and maintain automation test suites using tools such as Cypress.

• Collaborate with Engineering teams to improve test automation coverage and reliability.

Collaboration

• Serve as the primary point of contact for QA-related inquiries, fostering strong relationships with Engineering and Product teams to align on testing objectives.

• Participate actively in sprint planning, backlog grooming, and release activities.

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Issue Tracking

• Document, prioritize, and track defects using work tracking platforms, ensuring clear communication and resolution paths.

• Verify bug fixes and perform regression testing before releases.

Troubleshooting

• Participate in issue resolution efforts, working with various teams to identify root causes and implement solutions.

• Utilize SQL queries and Rails Console for troubleshooting, data validation, and investigation of production and testing issues.

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Additional Tasks

• Assist with other QA-related tasks as assigned, supporting overall team goals.

• Contribute to process improvements and QA best practices across the organization.

Qualifications and Skills

Experience

• Minimum of 3 years of experience in Software Quality Assurance with a strong background in Manual and Automation Testing.

• Proven experience testing web-based applications and APIs.

Technical Skills

• Proficient in JavaScript.

• Experience with Manual Testing and Automated Testing methodologies.

• Hands-on experience with Cypress for test automation.

• Experience using Postman for API testing and validation.

• Strong understanding of REST APIs and API testing concepts.

• Strong SQL skills for database validation, data integrity checks, and troubleshooting.

• Basic knowledge of Git for version control.

• Familiarity with Ruby on Rails applications, including the use of Rails Console for data verification and troubleshooting.

• Experience creating and maintaining Requirement Traceability Matrices (RTM).

• Understanding of accessibility testing principles and WCAG standards.

Education

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.

Analytical Skills

• Strong analytical and problem-solving skills with exceptional attention to detail.

• Ability to identify, reproduce, document, and track software defects effectively.

Communication

• Excellent verbal and written communication skills, with the ability to effectively collaborate across teams.

• Ability to clearly communicate testing results, risks, and recommendations to technical and non-technical stakeholders.

Adaptability

• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

• Comfortable working in an agile development environment with changing priorities.

Preferred Qualifications

• Experience working in Agile/Scrum environments.

• Experience with CI/CD pipelines and automated testing integration.

• Familiarity with cloud-based applications and services.