Key Responsibilities
- Test Execution:Perform manual smoke, regression, and functional testing to support Hub firmware releases.
- Hardware Setup & Onboarding:Responsible for the physical setup, pairing, and configuration of a wide variety of IoT devices (sensors, lights, locks, etc.) to create diverse testing environments.
- Connectivity Testing:Validate discovery, pairing, and control for devices connecting over LAN (Wi-Fi/Ethernet) as well as wireless standards like Matter, Thread, Zigbee, and Z-Wave.
- Cloud & Client Integration:Conduct end-to-end (E2E) testing to ensure the Hub correctly synchronizes state with the SmartThings Cloud and reflects accurately across mobile and web clients.
- Network Resilience:Test Hub behavior across different home network setups (Ethernet vs. Wi-Fi), including "offline mode" performance and the local execution of smart home routines.
- Feature Validation:Partner with Hub and Edge engineers to validate new system-level features, from low-level driver updates to high-level cloud API integrations.
- Test Management:Use test management software to execute test runs, document results, and maintain an organized repository of test cases for both firmware and software services.
- Bug Reporting:Identify and track software defects in Jira, providing clear steps to reproduce and attaching relevant logs (serial, system, or cloud logs) to help engineers diagnose root causes.
- Lab Management:Maintain the physical testing environment, ensuring Hub hardware versions are updated and test rigs are organized for efficient execution.
- OTA (Over-the-Air) Testing:Validate the firmware update lifecycle to ensure the Hub and its hosted software services update safely without data loss or service interruption.
Skills, Knowledge & Expertise
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Experience:2+ years of experience in Software Quality Assurance with a focus on hardware-software integration or consumer electronics.
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Networking Basics:Familiarity with home networking concepts (Wi-Fi vs. Ethernet, router setup) and a basic understanding of how devices communicate on a local network.
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Systems Thinking:Ability to debug issues that may involve hardware, local network connectivity, or remote cloud services.
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Communication:Excellent written communication skills for writing detailed bug reports and documenting edge-case scenarios.
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On-site Availability:Ability to work daily from our Minneapolis office to manage physical test benches and collaborate with local engineering teams.
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Automation:Basic experience with or interest in test automation (e.g., Python, JavaScript, or Shell scripting).
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IoT Ecosystems:Experience testing smart home devices or gadgets that interact with mobile apps and cloud services.
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Test Tools:Experience with test management platforms (TestMo, TestRail, Zephyr).
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General Tools:Familiarity with Jira, Confluence, and GitHub.
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Technical Debugging:Comfortable using command-line tools (Linux/macOS) for log analysis, network diagnosis (e.g. using ping, traceroute, or Wireshark), and retrieving system/serial logs.
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Mindset:A genuine interest in smart home technology, curious by nature and a commitment to thoroughness and product quality.