Salesforce QA Consultant

Job Family :

What You Will Do:

Guidehouse has an exciting opportunity for a Salesforce Quality Assurance Consultant in a rapidly growing practice. In this role, you will serve as a key contributor responsible for ensuring the quality, reliability, and successful delivery of Salesforce solutions. You will work closely with developers, administrators, and project managers to design and execute test strategies, document defects, validate fixes, and support continuous improvement of project quality. You will guide internal and external teams through testing efforts across system, integration, functional, regression, and end‑to‑end testing activities using an adaptive‑agile methodology.

functionality—customized

Responsibilities:

• Design, develop, and execute test plans, test cases, and test scripts for Salesforce implementations.
• Perform manual and automated testing, including system, integration, regression, acceptance, exploratory, and end‑to‑end testing.
• Identify, isolate, document, and track defects and bugs, ensuring resolution and quality sign‑off.
• Participate in Sprint Planning, Daily Standups, Demos, and working sessions as part of an agile delivery team.
• Review business requirements and provide early feedback to identify potential gaps or risks.
• Validate fixes for defects and verify they do not introduce unintended impacts (regression).
• Review and evaluate user interfaces for usability, accessibility, conformity, and functional accuracy.
• Ensure user stories align with acceptance criteria and meet quality standards across all environments.
• Collaborate closely with Salesforce developers, declarative specialists, business analysts, and PMs to ensure delivery quality.
• Support creation and maintenance of test data and test documentation used throughout QA cycles.
• Contribute to the improvement of QA processes, tools, and methodologies across the project and broader QA function.

Design, develop, and execute test plans, test cases, and test scripts for Salesforce implementations.

Perform manual and automated testing, including system, integration, regression, acceptance, exploratory, and end‑to‑end testing.

Identify, isolate, document, and track defects and bugs, ensuring resolution and quality sign‑off.

Participate in Sprint Planning, Daily Standups, Demos, and working sessions as part of an agile delivery team.

Review business requirements and provide early feedback to identify potential gaps or risks.

Validate fixes for defects and verify they do not introduce unintended impacts (regression).

Review and evaluate user interfaces for usability, accessibility, conformity, and functional accuracy.

Ensure user stories align with acceptance criteria and meet quality standards across all environments.

Collaborate closely with Salesforce developers, declarative specialists, business analysts, and PMs to ensure delivery quality.

Support creation and maintenance of test data and test documentation used throughout QA cycles.

Contribute to the improvement of QA processes, tools, and methodologies across the project and broader QA function.

What You Will Need:

• Bachelor's degree
• Minimum of THREE (3) years of Quality Assurance experience, specifically testing Salesforce applications.
• US Citizenship is contractually required.
• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
• Strong understanding of Salesforce functionalities, including Sales Cloud, Service Cloud, Lightning, and Salesforce data models.
• Experience with QA methodologies, SDLC, STLC, and testing strategies.
• Hands‑on experience with test automation and QA tools (e.g., Selenium, test automation frameworks, JIRA).
• Excellent problem‑solving, analytical, and communication skills for collaborating with cross‑functional teams.
• Strong attention to detail and ability to translate requirements into effective test scenarios.
• Ability to adapt to the evolving Salesforce ecosystem and rapidly changing features

Bachelor's degree

Minimum of THREE (3) years of Quality Assurance experience, specifically testing Salesforce applications.

US Citizenship is contractually required.

Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

Strong understanding of Salesforce functionalities, including Sales Cloud, Service Cloud, Lightning, and Salesforce data models.

Experience with QA methodologies, SDLC, STLC, and testing strategies.

Hands‑on experience with test automation and QA tools (e.g., Selenium, test automation frameworks, JIRA).

Excellent problem‑solving, analytical, and communication skills for collaborating with cross‑functional teams.

Strong attention to detail and ability to translate requirements into effective test scenarios.

Ability to adapt to the evolving Salesforce ecosystem and rapidly changing features

What Would Be Nice To Have:

• Salesforce Certifications such as:Salesforce Certified AdministratorPlatform App BuilderSalesforce QA‑related certifications (if applicable)
• Salesforce Certified Administrator
• Platform App Builder
• Salesforce QA‑related certifications (if applicable)
• Experience designing, improving, or standardizing QA processes, metrics, and tools.
• Experience creating and documenting process flows, test scripts, and quality documentation.
• Familiarity with Apex, Salesforce integrations, Lightning components, and Salesforce automation features (Flows, Process Builder).
• Prior experience leadingrequirement‑gatheringdiscussions and translating them into testable acceptance criteria.

Salesforce Certifications such as:

Salesforce Certified Administrator

Platform App Builder

Salesforce QA‑related certifications (if applicable)

Experience designing, improving, or standardizing QA processes, metrics, and tools.

Experience creating and documenting process flows, test scripts, and quality documentation.

Familiarity with Apex, Salesforce integrations, Lightning components, and Salesforce automation features (Flows, Process Builder).

requirement‑gathering

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Student Loan PayDown

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.