Manual QA Engineer

Ensures customer excellence • Builds and maintains strong relationships with internal customer base. • Lives the company’s values and service standards with regards to customer interaction. • Adheres to business processes and systems to meet the company’s quality requirements. • Takes personal accountability for service excellence. • Adheres to the company’s work standards. • Understand their role within the organisation from an information security perspective and commit to protecting the organisation’s security information assets. • Ensures Cost savings and efficiencies in area of accountability. • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. • Prepare personal development plans in conjunction with Manager and implement in line with business requirements. • Collaborate with software development teams to understand project requirements and specifications. • Develop comprehensive test plans outlining test strategies, scope, resources, and schedule. • Analyse features and apply appropriate test techniques. • Design and execute test cases based on project requirements, functional specifications, and user stories. • Conduct various types of testing, including functional, system, integration, regression and user acceptance testing. • Provide feedback to automation testing team to improve efficiency and coverage. • Provide test analysis and execution estimations on test effort. • Participate in test case reviews, test case walk through and contribute to peer reviews of test cases. • Identify, document, and track defects, and work with teams to ensure their timely resolution. • Identify and raise project risks on time. • Work closely with developers, product owners, and other stakeholders to ensure a clear understanding of project testing requirements. • Communicate effectively with team members to report testing progress, issues, and blockers. • Participate in regular meetings to discuss testing plans, challenges, and improvements. • Participate in grooming and other requirements elicitation discussions. • Participate and contribute to knowledge sharing sessions. • Attend and participate in running team meetings. • Liaise with automation team and discuss test cases to be automated. • Contribute to the improvement of the software development life cycle by providing feedback on testing processes, tools, and methodologies. • Stay abreast of industry best practices, emerging technologies, and testing tools to enhance testing processes. • Create and maintain detailed test documentation, including test plans, test cases, and test reports. • Ensure that testing artifacts are up-to-date and accessible to team members from test repository. • Update and maintain regression test packs.