Time Type: Full time
Job Description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. The Role:
- Develops complex quality assurance processes and procedures to ensure compliance with regulatory requirements and industry best practices.
- Implements processes to improve the effectiveness and efficiency of healthcare processes by analyzing key performance indicators (KPIs).
- Contributes to the development, implementation, and maintenance of quality management systems (QMS) within the enterprise.
- Conducts routine audits in order to identify areas of non-compliance and implement corrective actions.
- Facilitates the implementation of quality control processes and procedures designed to ensure technology solutions and deliverables meet or exceed quality standards.
- Monitors key performance indicators (KPIs) to track the effectiveness of quality assurance initiatives and prepares reports for stakeholders that outline quality metrics.
- Conducts vendor audits, reviews contracts, and creates basic vendor scorecards to minimize potential risks and ensure the provision of reliable technology solutions.
- Contributes to the successful delivery of technology projects and the provision of high-quality healthcare solutions by ensuring the quality, reliability, and compliance of software applications and systems.
- Leverages innovative data analysis techniques to identify trends, patterns, and potential areas of improvement in healthcare processes. Essential Qualifications:
- Working knowledge of problem solving and decision-making skills, Certified Analytics Professional (CAP) preferred
- Experience with Salesforce testing and Agile methodologies
- Knowledge of Salesforce platform and related technologies
- Strong understanding of software testing principles and testing methodologies
- Strong problem-solving skills and ability to troubleshoot issues
- Strong written and verbal communications skills
- Ability to work independently
- Create and execute manual test cases, Log defects and follow them through to closure. Prior Relevant Work Experience 3-5 years Education : Bachelor's degree preferred/specialized training/relevant professional qualification. Pay Range The typical pay range for this role is: €30,000.00 - €75,000.00 We anticipate the application window for this opening will close on: 01/05/2026