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QA Manager (Accounting and Inventory ERP Software) (Remote-Global)
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CustomBooks is a cloud-based application built by Yellow Labs Software Inc. We’re a small, fast-moving company founded in November 2012. As we continue to grow, we’re expanding our Quality Assurance function and looking for a hands-on QA Manager to own quality end-to-end.
CustomBooks supports complex accounting, inventory and operational workflows, so QA is both challenging and critical to our customers’ success. This role reports directly to the CTO and is responsible for ensuring product quality across platforms and releases.
What You’ll Do
- Own QA for the company from A to Z, including strategy, execution, and continuous improvement.
- Report directly to the CTO and serve as the internal champion of product quality.
- Define and lead testing strategies across multiple platforms to ensure thorough, reliable releases.
- Drive innovation and improvement in testing processes, tooling, and automation.
- Partner closely with engineering, UX, and support to deliver an excellent customer experience.
- Establish high quality standards and ensure teams consistently meet them.
- Build strong relationships across teams, enabling engineers and testers to succeed.
- Develop creative approaches to turn engineers into excellent testers.
- Thrive in a dynamic, fast-paced environment while maintaining strong attention to detail.
Testing Areas You’ll Manage
- Functional testing
- Performance testing
- UX/UI testing
- Regression testing
- Integration testing
- Automated testing
- Requirements / acceptance testing
What We’re Looking For
Must Have
- 3+ yearsworking with online accounting, inventory or ERP software.
- 3+ yearsdesigning, defining, streamlining, and testing accounting, inventory or operation software processes.
- 2+ yearsleading or managing accounting/inventory software and/or technology teams.
- 2+ yearscollaborating with distributed teams across HQ, nearshore, and offshore locations.
- Strong knowledge of inventory accounting theories, practices, methods, and accounting systems.
- Real-world inventory accounting experience with a sharp eye for detail from an accounting perspective.
- Passion for software testing and product quality.
- High ownership mindset, curiosity, and willingness to learn new technologies.
Good to Have
- 2+ yearsexperience as a Chartered Accountant, Accounting Consultant, or Accountant (CPA preferred).
- 3+ yearswriting test cases from product requirements (manual and automated).
- 3+ yearsholistic manual testing of software products.
- 2+ yearssuccessfully directing testing of at least one shipped product.
Optional but Helpful
- Experience withJira, TestRail, or similar test/issue tracking tools.
- Experience with test automation tools/frameworks.
- Experience managing test engineers.
- Experience with Gherkin (Selenium, Cucumber)
Business Process Experience
- Accounting (preferred)
- Inventory Operations (preferred)
- Sales processes (helpful)
- BPM certificationis a major plus.