We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily.
About the Role:
- Investigate and troubleshoot failures of test cases or crashes of our own products, or the applications we are exercising. Trace root causes to application compatibility issues vs. environment issues with our own test framework.
- Analyze application and environment problems and work with engineers to resolve issues.
- Escalate failures to product development teams if issues are reproducible and can be traced to our own software.
- Troubleshoot alerts from our lab monitoring system, remediating outages as needed.
- Remediate our endpoint systems ensuring maximum uptime of our test environment.
- Research software needs and test plans.
- Administer our lab machines consisting of both physical hardware and virtual machines, including:Creating golden images of operating system configurations combined with desktop applications and server software.Updating of golden images as needed, i.e. higher patch levels, lower patch levels.
- Creating golden images of operating system configurations combined with desktop applications and server software.
- Updating of golden images as needed, i.e. higher patch levels, lower patch levels.
- As needed, run our product test cases manually to perform environment validation.
Investigate and troubleshoot failures of test cases or crashes of our own products, or the applications we are exercising. Trace root causes to application compatibility issues vs. environment issues with our own test framework.
Analyze application and environment problems and work with engineers to resolve issues.
Escalate failures to product development teams if issues are reproducible and can be traced to our own software.
Troubleshoot alerts from our lab monitoring system, remediating outages as needed.
Remediate our endpoint systems ensuring maximum uptime of our test environment.
Research software needs and test plans.
Administer our lab machines consisting of both physical hardware and virtual machines, including:
Creating golden images of operating system configurations combined with desktop applications and server software.
Updating of golden images as needed, i.e. higher patch levels, lower patch levels.
As needed, run our product test cases manually to perform environment validation.
What You'll Need:
- 4+ years of hands-on experience in manual QA testing, including test case creation, execution, and defect management.
- Basic understanding of DevOps practices
- Experience with infrastructure as code tooling (e.g. Terraform/Ansible)
- Ability to analyze test results, investigate issues, and troubleshoot test failures effectively.
- Proficiency in using test management tools (e.g., TestRail/Xray) and defect tracking systems (e.g., Jira).
- Excellent problem-solving and communication skills, with the ability to work effectively in a cross-functional team environment or alone.
- Solid understanding of software testing methodologies, including functional, regression, automation and integration testing.
- Exposure to CI/CD processes and tools like Jenkins, Git, or similar.
- Familiarity with Python and shell scripting.
- Experience working in an Agile development environment.
- Comfortable working in Windows, Linux and Mac
4+ years of hands-on experience in manual QA testing, including test case creation, execution, and defect management.
Basic understanding of DevOps practices
Experience with infrastructure as code tooling (e.g. Terraform/Ansible)
Ability to analyze test results, investigate issues, and troubleshoot test failures effectively.
Proficiency in using test management tools (e.g., TestRail/Xray) and defect tracking systems (e.g., Jira).
Excellent problem-solving and communication skills, with the ability to work effectively in a cross-functional team environment or alone.
Solid understanding of software testing methodologies, including functional, regression, automation and integration testing.
Exposure to CI/CD processes and tools like Jenkins, Git, or similar.
Familiarity with Python and shell scripting.
Experience working in an Agile development environment.
Comfortable working in Windows, Linux and Mac
#LI-Remote
#LI-CW1
#HTF
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays for recharge
- Paid parental and adoption leaves
- Professional development opportunities for all employees regardless of level or role
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Great Place to Work Certifiedā¢ across the globe
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certifiedā¢ across the globe
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
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