CRA Group is HIRING A

Quality Assurance Officer

📍 United Kingdom

💵 £35 / hour

🌐 Fully Remote ⏰ Contract
POSTED October 7, 2026

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Tech Stack:

This is a remote position.

Remote Part-Time Quality Assurance & Review Officer (Housing Allocations) – 3 Month Contract

Location: Remote

Rate: £34.93 per hour (Umbrella)

Contract: 3 Month Contract

Hours: 18 Hours Per Week (Part-Time)

Working Pattern: Fully Remote

Pay: Bi-Weekly

Summary

Somerset Council is seeking an experienced Quality Assurance & Review Officer to manage a backlog of statutory housing allocation reviews and support the implementation of a new Housing Allocations Policy. This pivotal role involves overseeing complex statutory reviews under Part VI of the Housing Act 1996, ensuring that decisions are legally sound and well-reasoned. The successful candidate will provide expert advice on housing allocations legislation, policy interpretation, and case law, while also contributing to service improvements and policy implementation.

Key Responsibilities

  • Manage and resolve complex statutory reviews under Part VI of the Housing Act 1996.

  • Ensure review decisions are of high quality and legally compliant.

  • Apply housing legislation, statutory guidance, case law, and local policy in decision-making.

  • Address existing review backlogs and ensure timely completion.

  • Prepare review files and documentation for potential legal challenges.

  • Collaborate with Legal Services on:

    • Pre-action correspondence

    • Judicial Review matters

    • Legal challenges

    • Complex allocation cases

  • Identify and mitigate legal, financial, and reputational risks.

  • Provide specialized advice to officers, managers, and senior leaders.

  • Assist in implementing the Council's new Housing Allocations Policy.

  • Develop new processes and quality assurance measures.

  • Promote consistency and best practices in housing allocations decision-making.

  • Stay updated on legislative developments and emerging case law.

  • Support service improvement initiatives from reviews, complaints, and policy changes.

Essential

Requirements

Requirements:

  • Extensive experience in Housing Allocations and Housing Needs Services.

  • In-depth knowledge of:

    • Part VI Housing Act 1996

    • Housing Allocations Legislation

    • Housing Law

    • Statutory Reviews

    • Allocation Policies

  • Proven track record in determining statutory review cases.

  • Ability to produce legally robust review decisions.

  • Experience managing complex housing cases and investigations.

  • Strong understanding of administrative law and decision-making principles.

  • Experience working with Legal Services on challenges and litigation.

  • Excellent analytical, problem-solving, and report-writing skills.

  • Strong communication and stakeholder management abilities.

  • Ability to work independently and manage a specialized caseload.

Desirable

  • Experience in implementing or reviewing Housing Allocation Policies.

  • Experience with Judicial Reviews.

  • Background in a Local Authority Housing Needs team.

  • Awareness of current housing policy developments and best practices.

What's on Offer?

  • £34.93 per hour (Umbrella)

  • 3 Month Contract

  • 18 Hours Per Week (Part-Time)

  • Fully Remote Working

  • Bi-Weekly Pay

  • Opportunity to lead a significant housing allocations review program.

  • Key role in supporting the implementation of a new Housing Allocations Policy.

  • Exposure to complex statutory reviews, legal challenges, and policy development.

  • Flexible part-time working arrangement.

Ideal for candidates with experience as a Quality Assurance & Review Officer, Housing Allocations Officer, Senior Housing Officer, Housing Reviews Officer, Housing Needs Officer, Homelessness Reviews Officer, Housing Policy Officer, or Housing Appeals & Reviews Specialist.

Please mention you found this job on TestDev Jobs. It helps us get more people to hire on our site. Thanks and good luck!

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