Core Responsibilities
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Formulates and executes tests to validate content on various site applications.
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Collaborates with design, copywriting, editing and development teams to identify product and technical requirements that will be the basis for conducting testing.
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Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification.
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Assists in identifying viable test strategies in order to support testing product functionality.
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Works with other quality assurance engineers or software engineers to identify, reproduce and document bugs or defects.
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Supports trials of new infrastructure designs/services.
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Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
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Other duties and responsibilities as assigned.
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Understand our Operating Principles; make them the guidelines for how you do your job.
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Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
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Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
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Win as a team make big things happen by working together and being open to new ideas.
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Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
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Drive results and growth.
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Support a culture of inclusion in how you work and lead.
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Do what's right for each other, our customers, investors and our communities.
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This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Education
Certifications (if applicable)
Relevant Work Experience