Senior Manager, Compliance Quality Assurance - CX

About the position

As a Senior Manager of Compliance Quality Assurance (QA) on our Customer Experience (CX) team, you will serve as the first line of defense within the QA function. Leading a high-performing, global team of dedicated QA professionals, you will enhance processes to provide valuable control insights to the business. Your role will significantly impact our mission by maintaining the integrity of quality data and fostering continuous optimization through robust feedback loops. We are seeking candidates with extensive knowledge of CDD, EDD, BSA/AML, JMLSG risk mitigation principles, and other regulatory requirements, coupled with a willingness and ability to quickly grasp Coinbase business operations, with a positive, can-do attitude.

Tech Stack: