Quality Assurance Analyst

Breezeway’s award-winning property operations and experience platform helps coordinate, communicate, and verify detailed work at properties. Powering over 55M property care tasks, Breezeway helps thousands of short-term rental managers and hospitality operators increase operational efficiency and boost service revenue while eliminating manual work and elevating the experience at each property.

What We’re Looking For

Quality Assurance Analyst

What You’ll Do:

• Design, develop, and execute manual test plans and test cases for both web and mobile platforms.
• Prioritize testing efforts based on business impact, user needs, risk level, and project timelines.
• Log and manage bugs using tools like JIRA and Testmo, ensuring issues are clear, actionable, and resolved before release.
• Collaborate with Product Managers, Designers, Engineers, and Client teams to understand requirements and provide early feedback on testability and quality.
• Participate in Agile ceremonies and sprint planning, contributing insights on testing scope, timelines, and risks.
• Maintain and evolve QA documentation, test case libraries, and team best practices.
• Troubleshoot bugs and surface meaningful insights to help teams resolve issues quickly and efficiently.
• Uphold QA standards and advocate for quality throughout the product development lifecycle.
• Adapt quickly to shifting priorities and provide support across multiple projects and feature areas.

Who You Are:

• A self-starter who thrives in fast-paced, evolving environments and takes ownership of your work.
• Product-minded and client-focused—you consider the end user and business goals when testing.
• Clear and candid in communication, and proactive about getting what you need to succeed.
• Naturally curious and eager to investigate, solve, and prevent issues before they reach clients.
• Collaborative and solutions-oriented—you work well across disciplines and enjoy contributing to shared success.

What You’ll Bring:

• 3-5 years of experience
• Hands-on experience with QA processes in an agile development environment.
• Proficiency with JIRA, and familiarity with tools like Testmo or similar.
• Strong understanding of manual testing techniques—functional, regression, smoke, E2E, acceptance, and exploratory.
• Excellent attention to detail, organization, and documentation skills.Strong analytical and problem-solving abilities—you’re great at narrowing down issues and identifying root causes.
• Ability to manage multiple projects simultaneously and prioritize in a dynamic environment.
• A collaborative mindset and experience working closely with Product, Engineering, and Customer teams.
• Experience working in a SaaS or startup environment is a plus.
• Familiarity with Twilio, AWS, or device/mobile web testing is a bonus.

Breezeway is an equal opportunity employer and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status. We embrace diversity and are committed to creating an inclusive workplace.  We believe that respect fosters open-mindedness and curiosity, enabling us to gain valuable perspectives from our teammates, the market, and our clients. All qualified applicants will receive consideration for employment without regard to these factors. If you need accommodation during the application process, please let us know.