Creative QA Analyst

Who we are:

We are a full-Service agency & content Studio helping companies to thrive through strategy, creative, technology services, and human talent.

Job purpose:

We are looking for a SeniorCreative QA Analystto join our team. The Senior Creative QA Analyst is responsible for conducting quality assurance testing on a wide range of creative digital assets, including responsive emails, banners, online advertisements (OLAs), rich media, landing pages, and full websites. This role ensures delivery of high-quality digital content through meticulous testing processes, supporting the creative and technical teams.

Job details:

• Location:100% Remote – from Costa Rica.
• Type of Contract:Full-time / Contactor
• Schedule:Monday to Friday, from 8:00 a.m. to 5:00 p.m. (Costa Rica Time Zone).
• Language Proficiency:Spanish: Advanced / advanced English (required)
• Availability:Immediate start required

Key Responsibilities:

• Perform daily QA tasks (defect tracking, testing, etc.)
• Conduct creative testing on digital assets such as banners, design, emails, videos, and rich media.
• Analyze requirements and keep track of the new requirements for the project
• Report critical issues and work with the QA Lead/Manager to resolve them
• Prepare and update QA documentation
• Promote a culture that is oriented towards quality and productivity
• Milestones:Has maintained positive, trust-based relationships with Offshore and Onshore team membersHas created a workshop and presented it to team matesHas responded to conflicts with flexibility, communicating assertively and suggesting improvementsHas worked in creative testing projects providing prompt follow up and completion reportsHas the ability to assign tasks, functions, power, and authority to employees while maintaining knowledge of the progressHas the ability to express and receive messages with clarity and precision verbally and nonverbally in different situational contexts
• Has maintained positive, trust-based relationships with Offshore and Onshore team members
• Has created a workshop and presented it to team mates
• Has responded to conflicts with flexibility, communicating assertively and suggesting improvements
• Has worked in creative testing projects providing prompt follow up and completion reports
• Has the ability to assign tasks, functions, power, and authority to employees while maintaining knowledge of the progress
• Has the ability to express and receive messages with clarity and precision verbally and nonverbally in different situational contexts

Required Academic Background:

• Bachelor’s degree in Design or equivalent experience in Creative QA analysis and digital testing.

Required Skills and Experience:

• Over 4 years of QA experience specializing in creative and rich media testing within a fast-paced creative agency environment.
• Proven experience increative testing,including banners,videos, andinteractive content.
• Solid experiencetesting rich media unitsandresponsive emailsacross various platforms and devices.
• Familiarity with executing test cases and reporting outcomes effectively.
• Exposure toaccessibility testingstandards and practices.
• Strong understanding of theSoftware Development LifeCycle (SDLC) and QA’s role within it.
• Strong analytical mindset with keen attention to detail.
• Self-motivated and proactive team player with excellent collaboration skills.
• Positive attitude, open to feedback, and adaptable in dynamic work environments.
• Capable of independently learning and adopting new tools or technologies.
• Solid understanding of front-end web technologies such as HTML, CSS, and JavaScript.
• Strong knowledge of desktop, mobile, andcross-browser testingmethodologies.
• Familiarity with project and bug tracking tools likeJIRA,Bugzilla, orQuality Center.
• Experience with test case management tools.
• Proficient in responsive design testing techniques.
• Familiar with creating and maintaining testing progress reports.
• Skilled in providing accurate Level of Effort (LOE) estimations.
• Basic familiarity with web services testing.
• Working knowledge of accessibility testing practices and tools.

Core Competencies:

At our company, we believe that success is not just about technical proficiency but also how you work with others and approach challenges. As part of our team, you’ll be expected to demonstrate the following key competencies:

• Excellent communication and interpersonal skills:Ability to effectively communicate and collaborate with clients and team members.
• Problem-solving and critical thinking:Ability to manage complex projects and find solutions to ensure project success.
• Organizational skills:Strong attention to detail and ability to manage multiple clients and projects simultaneously.
• Resilience and adaptability:Ability to navigate challenges and adapt to shifting client needs.
• Proactive and resourceful:Anticipate client needs and take initiative to ensure high-quality service delivery.

How to apply:

If you are excited about creating impactful solutions and working with a passionate team, please should complete the following application requirements:

• Submit Your CV:Attach a current and comprehensive CV that outlines your relevant experience, skills, and education.
• Portfolio Submission:Please include a link to your portfolio that highlights your expertise Creative QA. Portfolios hosted on platforms such as Behance, Dribbble, or a personal website are preferred.