ServiceNow Requirements - Test Engineer

ServiceNow Requirements/Test Engineer

BCMC is looking for a ServiceNow Requirements/Test Engineer supporting an Agile ServiceNow program for DoD customers. Experience with ServiceNow Automated Test Framework is required.  This is a remote position.

Clearance:

Must be U.S. Citizen to be eligible for DoD Secret security clearance.

Core Work Hours: 7am - 4pm (EST) Monday – Friday, except Government Holidays

Primary Responsibilities:

• Works with client representatives to lead sessions to understand Business Processes
• Identifies future state system requirements at various levels of abstraction and detail to document future state process flows
• Produces Agile Stories documenting specific functionality needs, including descriptions, acceptance criteria and test approach.
• Manages user story backlogs and prioritizes according to the customer’s needs.
• Supports the Scrum Master on the sprint planning for each sprint release.
• Collaborate with ServiceNow subject matter experts (SMEs) to understand the implementation details and scope of the project
• Executes test cases and track defects found during testing using ServiceNow
• Work closely with developers, product owners, and stakeholders to identify and prioritize test cases
• Participate in sprint planning, daily stand-up meetings, and sprint reviews
• Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management.
• Works with developers, architects and testers to resolve defects.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience as a Test Engineer in an Agile development environment
• Have or ability to obtain a Security+ or equivalent Certification
• Experience with ServiceNow / Rest API integration including requirements gathering, test development, and management
• Experience with user story development and management in an Agile environment
• Experience with ServiceNow test management, test execution, and test script procedure development
• Experience with client-facing roles and ability to build rapport and trust
• Strong written and verbal skills
• Strong analytical/critical thinking skills