WHAT YOU’LL DO
- Test complexclient-server / cloudapplications related to RMM (agents, policies, alerts, remote actions, patching, reporting).
- Analyze feature requirements, verify product functionality alignment with requirements, and proactively identify gaps, risks, and missing scenarios.
- Develop and executemanual test planscovering functional, regression, integration, and end-to-end scenarios, including negative testing and edge cases.
- Build and maintain test environments: deploy endpoints (physical/virtual), simulate real customer setups (MSP / multi-tenant), configure networks, permissions, and security controls.
- Perform deep troubleshooting: analyze logs, telemetry, and network behavior; provide clearroot cause analysisand actionable reproduction steps.
- Collaborate closely with development teams, architects, and product owners to refine requirements, improve observability, and drive quality improvements.
- Investigate customer issues in production-like contexts and participate in technical discussions with R&D.
client-server / cloud
Analyze feature requirements, verify product functionality alignment with requirements, and proactively identify gaps, risks, and missing scenarios.
manual test plans
Build and maintain test environments: deploy endpoints (physical/virtual), simulate real customer setups (MSP / multi-tenant), configure networks, permissions, and security controls.
root cause analysis
Collaborate closely with development teams, architects, and product owners to refine requirements, improve observability, and drive quality improvements.
Investigate customer issues in production-like contexts and participate in technical discussions with R&D.
WHAT YOU BRING
- 5+ yearsof experience as a QA Engineer (Senior-level impact: ownership, depth, and independence).
- Strong knowledge of QA principles, methodologies, test design techniques, and defect lifecycle management.
- Solid understanding ofclient-server architecturesand distributed systems basics.
- Strong understanding ofREST/JSON APIs,authentication/authorizationconcepts, and tools like Postman/curl (or equivalent).
- Proficiency withWindows OSadministration and troubleshootingincluding Windows internals,
- Working knowledge of at least one ofLinux/macOS(installation, configuration, troubleshooting).
- Strong problem-solving skills across layers: application / OS / networking / cloud components.
- Experience creating high-quality test cases, reports, and clear documentation.
- Practical experience using AI tools(cloud and/or local) and/orAI agentsto improve QA throughput and quality, with a clear habit of validating results and protecting sensitive data.
- Upper-Intermediate English (written and spoken).
- Ability to work independently and collaboratively in a cross-functional, international team.
5+ years
Strong knowledge of QA principles, methodologies, test design techniques, and defect lifecycle management.
client-server architectures
REST/JSON APIs authentication/authorization
Windows OS including Windows internals
Linux/macOS
Strong problem-solving skills across layers: application / OS / networking / cloud components.
Experience creating high-quality test cases, reports, and clear documentation.
Practical experience using AI tools AI agents
Upper-Intermediate English (written and spoken).
Ability to work independently and collaboratively in a cross-functional, international team.
NICE TO HAVE
- Experience withRMM / endpoint management / patch management / remote accessproducts or MSP environments.
- Experience with containers (Docker)
- Knowledge of observability tooling(metrics/logs/traces)and performance testing basics.
Experience with products or MSP environments.
Experience with containers (Docker)
(metrics/logs/traces)
A Swiss company foundedin Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust,respectand belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
To ensure a fair and genuine hiring process, candidates are expected to participate in interviews without the use of AI tools, automated prompts, or third-party assistance.Interviews are designed to assess individual skills, experience, and communicationstyleand we value authentic, real-time interaction.
Use of AI or externalassistanceduring live interviews may result in disqualification. For roles where AI skills are being evaluated,permitteduse of AI tools will be clearly communicated in advance. Candidates may be asked to disable virtual backgrounds orparticipatein in-person interviews. All employment offers are contingent upon successful completion of applicable criminal,educationand identity background checks