Quality Assurance Analyst

As our Quality Assurance Analyst, you’ll be the go-to person for answers and prompt solutions, guaranteeing high quality continues to distinguish our technological platforms. You will be responsible for performing tests and monitoring activities as part of projects, new client implementations and/or new functional requirements implementations, ensuring the quality of the systems and processes that support the company’s operation. You will be tasked with understanding business requirements and technical specifications, identifying, and defining testing scenarios, and creating, executing, and documenting test cases/scripts conducted to existing functionalities, as well as to new features and/or fixes deployed to our systems. You will work with other key functional areas to ensure the quality and integrity of business requirements testing and monitoring efforts. You will come up with best operational approaches to testing, serve as a second-tier triage when issues arise, and will save the day analyzing and identifying solutions to resolve testing issues.